Responsible Gambling & Play

winlixnz.com is a social-casino style entertainment site. It does not offer real-money gambling and does not award prizes of real-world value.

Important: Social-casino nature

No real-money wagering.
Virtual coins/credits are for entertainment only and have no cash value.
No cash-out and no prizes of real-world value are awarded through play.
Optional in-app purchases (if available) do not change the non-cash nature of gameplay.

Play responsibly

Set time limits and take regular breaks.
Only play for fun; don’t chase losses or play to cope with stress.
Track any spending on optional virtual items and keep it within a budget.
Avoid playing when tired, upset, or under the influence.

Cool-off & self-exclusion

If you want to pause or stop access, we can help:

Cool-off: request a temporary pause (e.g., 24 hours, 7 days, or 30 days).
Self-exclusion: request a longer or indefinite block.

To request a cool-off/self-exclusion, contact contact@winlixnz.com or call +64 3 879 4461 with your account email/username and the duration you want. You can also use device/app-store restrictions and parental controls to limit access.

Warning signs

Consider seeking support if play is causing problems at home, work, or school, if you feel unable to stop, or if you’re hiding your play/spending.

New Zealand help & crisis resources

Gambling Helpline Aotearoa: gamblinghelpline.co.nz • free call 0800 654 655 (24/7, across New Zealand)
1737 — Need to Talk?: call or text 1737 • 1737.org.nz
Emergency: call 111 if you or someone else is in immediate danger.

Reporting concerns & regulators

If you have a concern about account safety, underage access, marketing, or consumer issues, contact us first at contact@winlixnz.com. You may also report concerns to:

Department of Internal Affairs — Gambling regulator: dia.govt.nz/Gambling
Commerce Commission (consumer protection): comcom.govt.nz
Disputes Tribunal of New Zealand (consumer disputes): disputestribunal.govt.nz